Landry Master

Job Responsibilities:

• Ensures that Company and Public Health standards of housekeeping, sanitation, and maintenance in the Laundry and associated areas are always upheld; conducts daily inspections for verification.
• Ensures that valet service standards meet or exceed guest/personnel expectations and that service is provided within the promised time.
• Ensures product is finished properly and consistently and is ready for collection by operating departments on time.
• Manages proper day-to-day Laundry operation, efficiency, and quality control.
• Continually monitors and promptly resolves issues that affect shipboard laundry operations and the guest and crew laundry experience.
• Knows teams role descriptions, delivers them to all team members (new joiners, returning crew, and promoted crew), and communicates clear expectations based on each role description.
• Promptly completes performance appraisals that are fair, objective, and accurate measurements based on observed behavior.
• Observes each crewmembers performance using his or her role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled. Identifies top performers and mentors them for career advancement or promotion.
• Efficiently programs and administers all necessary training for Laundry personnel on correct use of machinery, product processing, safe chemical handling, and safety.
• Meets with personnel at least weekly to communicate changes in policy or operational requirements.
• Promptly completes constructive, consistent, and thorough Performance Improvement Plans (as appropriate) to encourage Laundry personnel to achieve their highest potential.
• Supervises and motivates all Laundry personnel.
• Always ensures efficient management of onboard in-service linen and uniform inventory.
• Works with the Hotel Storekeeper to maintain adequate levels of Laundry supplies at all times.
• Ensures Laundry supplies are always used efficiently. Ensures Laundry machinery is always operated properly, in accordance with manufacturer specifications.
• Promptly and professionally communicates planned and unplanned Laundry maintenance needs to the Technical Department via the defect reporting system, following up/escalating as appropriate to minimize impact on Laundry services.
• Performs all General Emergency Organization duties as directed.
• Ensures that internal and external audit findings are addressed in an appropriate and timely fashion.
• Ensures compliance with applicable Hotel policies and procedures, Fleet Regulations, and other internal, external, and governmental regulations at all times.
• Ensures compliance with Public Health standards for the Laundry area, properly coordinating resources and response according to the operational sanitation level.
• Demonstrates commitment to the Companys values, beliefs, goals, and initiatives.
• Acts as a Company representative and always portrays a positive image of Princess Cruises to all guests, officers, and crew.
• Always maintains professional, effective, and highly motivated working relationships across all functions, taking into account differences in cultures, backgrounds, and individual personalities.

Qualifications:

• Must attend USPH and Sanitation courses and understand environmental rules.
• Must have complete command of the English Language.
• Proven history of strong management, organizational and follow-thru skills.

Princess Cruises offers many benefits. This position is afforded comfortable, double cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all our teammates.