Youth Activities Manager

Job Responsibilities:

• Oversees the delivery of the Youth and Teen Program each voyage.
• Ensures all programs and activities take place safely and securely for children and teens ages 3-17 years.
• Always interacts positively with parents and children.
• Actively, consistently, and constantly supervises staff and program participants.
• Regularly prepares and timely publishes activity schedules for all age groups in accordance with departmental policies and procedures.
• Creates fair and consistent staff schedules to ensure all activities and events are delivered efficiently.
• Regularly coordinates with the Cruise Director to plan and deliver events in public venues.
• Always plans and organizes effective and age-appropriate activities.
• Initiates and implements innovative ideas for new activities and programs while ensuring the safety and security of each participant.
• Observes passengers' reactions to programmed Youth and Teen events while always showing genuine interest; adjusts programs accordingly.
• Delivers proper coaching to ensure that all Youth and Teen staff provide an immediate positive first impression to every parent and child through a warm, welcoming individual greeting.
• Serves as the primary representative of the Youth and Teen Program for parents and their children; maintains continual and conscientious presence in the centers.
• Always responds promptly to resolve parental requests and concerns, following up with passengers as appropriate, escalating/reporting to management as necessary, and suggesting strategies to avoid or mitigate future occurrences.
• Promptly completes performance appraisals that are fair, objective, and accurate measurements based on observed behavior.
• Identifies top performers and mentors them for career advancement or promotion.
• Conducts regular staff meetings to communicate policies, encourage initiation of ideas for new activities, discuss issues, and coordinate solutions.
• Manages all Youth Staff orientations and trainings.
• Participates productively in onboard entertainment meetings and promptly communicates relevant departmental information to direct reports.
• Provides timely, accurate, and objective Youth Program end-of voyage reports to the Cruise Director for approval.
• Timely and regularly reorders supplies to ensure optimal inventory levels at all times.
• Ensures prompt and accurate Youth Program documentation and administration, including registration cards, sign-in sheets and forms, Passenger in Focus files, and incident reports.
• Carefully manages and controls department costs and inventory levels in line with established guidelines.
• Ensures compliance with Fleet Regulations, departmental policies and procedures, and other applicable internal, external, and governmental regulations.
• Constantly monitors the condition of the Youth and Teen facilities and promptly requests necessary equipment repairs via the Cruise Director.
• Immediately notifies Cruise Director of all incidents and issues; ensures all incidents are properly documented.
• Always maintains a safe and secure environment for all Youth Program participants.
• Promptly performs General Emergency Organization duties as directed.
• Demonstrates commitment to the Companys values, beliefs, goals, and initiatives.
• Acts as a Company representative and always portrays a positive image of Princess Cruises to all passengers, officers, and crew.
• Always maintains professional, effective, and motivated working relationships across all functions, taking into account differences in cultures, backgrounds, and individual personalities.

Qualifications:

• Degree in teaching/education, recreation, nursing, or psychology preferred.
• High School Diploma or equivalent highly preferred.
• Must have a minimum of 3 years' experience in a youth care-related or teaching field and/or has worked with children in a recreational or educational setting.

Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.