Bartender

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Bartender is responsible for providing beverage service in accordance with the Company standards while also incorporating excellent sales techniques to generate revenue for the Bar Department. Responsible for the immediate supervision of the Bar Waiters and other personnel assigned to their particular bar area.

Maintains inventory levels, cleanliness, and organization for the assigned bar.
Must be able to work in a public bar and lounge, service bar, and crew bar.
Responsible for assisting with achieving the departmental guest satisfaction targets for the bar department. These targets include Bar and Lounge Service and Bar and Lounge Drink Quality.
Responsible for assisting with achieving the departmental revenue targets for the Bar Department as established by the Corporate Office.
Responsible for assisting with achieving the department cost of sales targets for the Bar Department as established by the Corporate Office.
Ensures that back bar set up and beverage displays in assigned areas are according to Company guidelines.
Ensures that the Company policy regarding drink age is always followed.
Responsible for preparing drinks according to standard recipes.
Ensures that the work area is kept neat, clean, and organized at all times and all pertinent USPH regulations, SEMS regulations, CPH regulations, and UPKH regulations are upheld in the assigned bar area.
Responsible for properly accounting for food and/or beverage sales in the POS terminal.
Conducts inventory at the end of each voyage for the assigned bar area. Responsible for overages and shortages of products.
Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS / REQUIREMENTS

A minimum of one year of experience as a Bartender for a large cruise ship or high-volume luxury hotel or resort is required.
A minimum of one year of experience working in a high-volume bar operation is required.
A minimum of one year of experience with maintaining bar inventories is required.
Basic to Intermediate knowledge of point of sales systems is required.
Intermediate to Advanced ability to read, write and effectively communicate in English is required; and other languages are preferred.
Intermediate to Advanced Typing and Computer software Skills: Microsoft Word & Excel, PowerPoint, Outlook, IBM AS400, Fidelio, Micros.

EDUCATION

A high school diploma or foreign equivalent is required.
Completion of an accredited Bartender Certification Program from a recognized educational institution is required.

ATTRIBUTES

Proactive, Team Player, Problem Solver
Passionate about hospitality and customer service driven
Must have a professional appearance and good hygiene
Respect for all co-workers and guests
Pride in your work by creating positive energy, excitement, and fun
Able to work 7 days a week
Demonstrate positive behaviors; smiling, being polite and courteous
Able to develop a camaraderie with team members
Ability to live in close quarters, and share limited space with other cabin-mates

NORWEGIAN CRUISE LINE:
As an innovator in global cruise travel, Norwegian Cruise Line has been breaking the boundaries of traditional cruising for over 52 years. Most notably, the cruise line revolutionized the industry by offering guests the freedom and flexibility to design their ideal vacation on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, its fleet of 17 contemporary ships sails to nearly 300 of some of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas, and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveler staterooms, mini-suites, spa-suites, and The Haven by Norwegian®, the company's ship-within-a-ship concept.