Digital Communications Manager

Job Responsibilities:

• Managing the delivery of retail communication services to guests and crew.
• Conducting Digital Communications product workshops.
• Clearly and patiently answering guest questions about retail communication services and suggesting new improvements to onboard and shoreside management.
• Reviewing achieved revenue against budgets and recommends adjustments as needed.
• Promoting retail communication services using approved marketing collateral in collaboration with the Customer Services Director and Cruise Director.
• Qualifications:

• Associates Degree or equivalent work experience
• Cruise line industry experience preferred
• Experience performing minor troubleshooting on PC/wireless networks
• Proficiency in Excel, Word and other PC software applications
• Internet savvy, sales-oriented management ability
• Complete command of the English language, both verbal and written

Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.