Head of Facility Management

Head of Facility Management Services (100%)

Koality is hiring on behalf of a valued client for the position of Head of Facility Management Services. This critical role oversees facility management services within a defined region or country, focusing on operational excellence, service delivery, and leadership in both hard and soft services.

Your Main Responsibilities

• Oversee all facility management (FM) services in your assigned region, ensuring operational efficiency and high service standards.
• Continuously seek opportunities to enhance organizational and process structures to achieve better results.
• Provide strong leadership to inspire performance and foster growth across a dynamic team.
• Manage contractual deliverables, ensuring compliance, cost-saving initiatives, and client satisfaction are achieved.
• Lead FM services covering hard and soft services, including health, safety, environment (HSE), energy optimization, and food management.
• Balance client requests with cost-effective service delivery while maintaining high internal standards.
• Drive services, projects, and programs aligned with client goals, including total cost of ownership (TCO) targets and project outcomes.
• Implement innovative, analytical approaches to problem-solving and value creation in FM services and the supply chain.
• Execute portfolio-wide initiatives, such as energy programs, training and development, HSE compliance, and succession planning.
• Manage financial performance, ensuring expenditures align with budgets and producing variance analyses.
• Ensure compliance with applicable laws, policies, and best practices within FM services.
• Analyze complex financial and business reports, generating solutions and corrective actions as needed.

Your Profile

• A degree in engineering, property management, business, or a related field, or equivalent experience.
• A minimum of 8 years of experience in an integrated FM role across multiple regions or in a cross-functional outsourced environment.
• Recognized professional qualifications in facilities management.
• A proactive and motivated individual with a strong commitment to service excellence and understanding customer needs.
• Proven problem-solving skills, offering creative and technical solutions in diverse situations.
• Fluency in English and German (written and spoken).
• Strong reporting and business case preparation skills.

What We Offer

• Opportunities for regional and international development within a fast-growing organization.
• Access to a wide range of internal and external training programs.
• A role with a global leader in the FM services sector, serving high-profile multinational clients.
• Attractive employment conditions, including at least five weeks holiday, a 40-hour workweek, and a competitive pension scheme.

Take the next step in your career and join a company where your leadership and expertise can make a significant impact.