INT-42E4700 | BUSINESS DEVELOPMENT EXECUTIVE

Role Overview

The Inbound SDR/BDR is responsible for managing and converting Marketing Qualified Leads (MQLs) generated by KMC into high-quality Sales Qualified Leads (SQLs). This role is critical in ensuring timely lead follow-up, accurate qualification using structured frameworks such as BANT, and precise SQL endorsements to the sales team.

In addition to qualification, the Inbound SDR/BDR may independently close smaller, end-to-end sales opportunities. This role operates within a structured Inbound BDR Sales Academy, designed to develop high-performing reps into full-cycle sales professionals within six months.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO + free dependent
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Inbound Sales Development Representative (SDR) / Business Development Representative (BDR)

Role Overview

The Inbound SDR/BDR is responsible for managing and converting Marketing Qualified Leads (MQLs) generated by KMC into high-quality Sales Qualified Leads (SQLs). This role is critical in ensuring timely lead follow-up, accurate qualification using structured frameworks such as BANT, and precise SQL endorsements to the sales team.

In addition to qualification, the Inbound SDR/BDR may independently close smaller, end-to-end sales opportunities. This role operates within a structured Inbound BDR Sales Academy, designed to develop high-performing reps into full-cycle sales professionals within six months.

Key Responsibilities

Lead Management & Qualification

•Receive and manage inbound MQLs generated by KMC marketing efforts

•Conduct timely outreach and follow-up to inbound leads across multiple channels

•Qualify leads using sales frameworks such as BANT (Budget, Authority, Need, Timeline)

•Ensure high accuracy and completeness in lead qualification and discovery

•Convert qualified MQLs into SQLs based on established criteria

SQL Endorsement & Sales Handoff

•Ensure timely and accurate SQL endorsements to the appropriate sales representatives

•Maintain high-quality CRM notes, qualification details, and call summaries

•Collaborate closely with sales teams to support smooth opportunity handoff

•Adhere to internal SLAs for speed-to-lead and SQL conversion timelines

Opportunity Ownership (Smaller Deals)

•Manage and close smaller end-to-end sales opportunities independently

•Conduct discovery, solution positioning, and basic negotiation as required

•Coordinate internally to ensure accurate pricing and contract execution

CRM & Process Management

•Manage all activities, leads, and opportunities in HubSpot

•Participate in round-robin lead assignment processes

•Maintain clean pipeline hygiene and accurate forecasting inputs

•Follow standardized inbound sales processes and playbooks

Key Performance Indicators (KPIs)

•MQL to SQL conversion rate

•Speed-to-lead and follow-up SLAs

•SQL acceptance rate by sales

•Data accuracy and CRM hygiene

•Closed-won revenue from smaller opportunities

•Call, meeting, and activity metrics

Required Skills & Qualifications

•0–3 years of experience in Sales Development, Inside Sales, or Customer Acquisition

•Strong understanding of inbound sales motions and qualification frameworks (BANT preferred)

•Excellent communication, listening, and discovery skills

•High attention to detail and disciplined follow-through

•Comfortable working in CRM tools; HubSpot experience preferred

•Coachable, metrics-driven, and eager to grow into a sales career

Inbound BDR Sales Academy (6‑Month Program)

This role is part of a structured Inbound BDR Sales Academy, designed to develop high-performing BDRs into full-cycle sales professionals.

Program Overview

•Duration: 6 months

•Objective: Develop inbound BDRs into quota-carrying sales representatives

•Structure: Combination of hands-on selling, formal training, coaching, and performance evaluation

Academy Components

•Inbound sales fundamentals and lead qualification mastery

•BANT and advanced discovery frameworks

•Objection handling and value-based conversations

•CRM excellence and pipeline management

•Basic deal execution and opportunity ownership

•Exposure to full sales cycle best practices

Advancement Criteria

BDRs who demonstrate strong performance may be promoted into a sales role based on:

•Consistent MQL → SQL conversion performance

•Quality and accuracy of SQL endorsements

•Demonstrated ability to close smaller deals end-to-end

•Strong CRM discipline and process adherence

•Coachability, professionalism, and sales readiness

Successful graduates of the Sales Academy transition into full sales roles with expanded quotas and responsibilities.

Required Skills & Qualifications

•0–3 years of experience in Sales Development, Inside Sales, or Customer Acquisition

•Strong understanding of inbound sales motions and qualification frameworks (BANT preferred)

•Excellent communication, listening, and discovery skills

•High attention to detail and disciplined follow-through

•Comfortable working in CRM tools; HubSpot experience preferred

•Coachable, metrics-driven, and eager to grow into a sales career

Inbound BDR Sales Academy (6‑Month Program)

This role is part of a structured Inbound BDR Sales Academy, designed to develop high-performing BDRs into full-cycle sales professionals.

Program Overview

•Duration: 6 months

•Objective: Develop inbound BDRs into quota-carrying sales representatives

•Structure: Combination of hands-on selling, formal training, coaching, and performance evaluation

Academy Components

•Inbound sales fundamentals and lead qualification mastery

•BANT and advanced discovery frameworks

•Objection handling and value-based conversations

•CRM excellence and pipeline management

•Basic deal execution and opportunity ownership

•Exposure to full sales cycle best practices

Advancement Criteria

BDRs who demonstrate strong performance may be promoted into a sales role based on:

•Consistent MQL → SQL conversion performance

•Quality and accuracy of SQL endorsements

•Demonstrated ability to close smaller deals end-to-end

•Strong CRM discipline and process adherence

•Coachability, professionalism, and sales readiness

Successful graduates of the Sales Academy transition into full sales roles with expanded quotas and responsibilities.