XTN-B76A932 | CHANNEL ORDER SPECIALIST

We're looking for a new Channel Order Specialist to partner with our Channel team to help grow our client's fast-growing partner sales group. 

As a Channel Order Specialist, you will support the Global Channel Sales team by managing deal flow and orders for customers that purchase through channel partners. Our client has a high volume of transactions, so the ability to manage multiple opportunities while keeping channel partners informed throughout the ordering process will be critical to success in the role.

• 2k internet allowance
• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Manage new and expansion opportunities for deals sold through channel partners 
• Utilize Salesforce CPQ to build standard and custom price quotes upon request
• Track, validate, and process new orders submitted through Salesforce with regular updates 
• Process channel customer requests to downgrade or cancel subscriptions 
• Process channel customer requests for free trials 
• Monitor the Global Partner Inbox and provide L1 support

• 2 - 4+ years in order management, preferably at a SaaS company
• Proficient in data entry, attention to detail 
• Basic knowledge of Salesforce, Google Workspace, and Zendesk (nice to have) 
• Excellent communication and organizational skills, both written and verbal 
• Process-oriented with an appreciation for operational excellence
• Knowledge of processing of orders on AWS Marketplace a plus

As previously mentioned