Job Openings XTN-FFDD281 | ACCOUNTS RECEIVABLE SPECIALIST (NIGHT SHIFT)

About the job XTN-FFDD281 | ACCOUNTS RECEIVABLE SPECIALIST (NIGHT SHIFT)

The Accounts Receivable Specialist, reporting to the Senior AR Specialist, handles the process for billing and collection duties in accordance with Auth0’s compliance policies . The role requires collaboration with several teams across the company, including Sales Operations, Billing, Revenue Systems, and Sales. This is a critical and foundational role for the financial operations team.
 
 
Duties and Responsibilities:
 
  • Create and deliver invoices through the NetSuite billing system
  • Administration of third party web portals, i.e. Ariba, Tungsten, Cognizant, & Oracle which includes invoice uploads and profile updates
  • Create Return Authorizations & Credit Memos for specific Auth0/customer requests
  • Review invoice revisions and create necessary amendments
  • Review and administer Dunning notices
  • Follow-up on Dunning notices that have not been responded to
  • Prepare and review New Vendor Form requests
  • Collection processing in NetSuite
  • Update Customer database in NetSuite, including collection and dunning recipients
  • Update Tax Registration Numbers for international accounts
  • Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base.
  • Contribute ideas and innovations to continuously improve upon existing systems, work processes, policies, knowledge management, and training for the global management team
  • Other duties as assigned
 
Qualifications:
 
  • Bachelor’s degree or equivalent in relevant experience
  • 2+ years of professional accounts receivable experience in a SaaS based environment
  • Proficiency with NetSuite ERP
  • Ability to multitask, prioritize, and process a high volume of transactions with proficiency, accuracy and integrity
  • Strong business acumen, organizational, time management skills and attention to detail required
  • Proficiency with accounts receivable in a SaaS based environment
  • Ability to work with urgency and operate effectively in a fast-paced team environment
  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly
  • Strong commitment to working with a team, providing excellent customer service, and maintaining professionalism
  • Excellent time management skills, with the ability to respond to, prioritize effectively, and meet deadlines while maintaining the highest of standards for completeness and accuracy
  • Independent/flexible problem-solver with ability to positively cope with change and desire to learn
  • Proven ability to prioritize workload and manage a high volume of orders at quarter and month-end close