Job Openings XTN-89B1546 | BUSINESS INTELLIGENCE ANALYST I

About the job XTN-89B1546 | BUSINESS INTELLIGENCE ANALYST I

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals. 

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com.

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leave

As we expand the breadth of our data footprint across the company, Payscale is seeking a Business Intelligence Analyst I, reporting to the Senior Manager, Business Intelligence, supporting the Go-To-Market organization. As a member of the Business Intelligence function, you will work with cross-functional teams to organize and shape data, surface insights, and recommend actions that will drive business decisions.

The ideal candidate understands the SaaS business model and typical customer journey, has experience and comfort with managing imperfect and/or unorganized data, and has the technical and business skill to curate scorecards and stories which help us understand trends in the business. This role will partner with the broader Business Intelligence team to further democratize and scale our use of data, including enabling stakeholders and end-users to use data more effectively in day-to-day interactions with reps.

Key Responsibilities

  • Support the business by empowering decision-making through data mining, reporting, insights, and storytelling
  • Serve as a business analyst to ingest, refine, and document data requirements from key stakeholders within functional areas
  • Help build and optimize reporting artifacts and processes while maintaining data accuracy, reliability, and scalability
  • Support the creation of reports and dashboards that provide key performance measurement into programs and initiatives impacting new business acquisition, sales efficiency, and customer health and retention
  • Partner with BI team analytics engineer to contribute requirements & maintain curated data sources by cleaning and preparing data, and applying business logic to contribute to our semantic layer
  • Use various analysis and visualization tools (Tableau, Excel, etc.) to conduct analysis and generate observations and learnings to key stakeholders that answer key business questions
  • Build and maintain user-friendly documentation around reporting use cases, criteria, potential pitfalls, etc.
  • Enable stakeholders and peers to understand and effectively use data at scale
  • Conduct ad hoc analysis to support stakeholder business questions
  • 2+ years of experience in Business Intelligence, data analysis, or a similar role, ideally with some experience at a B2B SaaS Company
  • Intermediate SQL, data manipulation, data cleaning, and understanding of data validation best practices
  • Basic skills with data visualization tools and knowledge of best practices (Tableau preferred)
  • Intermediate analytical and problem-solving skills, with an ability to collaboratively contribute to solutions with multiple functional teams in a matrixed organization
  • Ability to effectively prioritize, project manage, and stay organized with a tool like Asana
  • Strong written and verbal communication skills with experience in storytelling and consulting both technical and non-technical stakeholders on data best practices
  • Willingness to share ideas, a deep sense of curiosity in data and analytics, and eager to take coaching and mentorship to grow their skills

Tooling/Technology: Tableau, Snowflake, Excel