Job Openings XTN-EAFE131 | IT BUSINESS ANALYST - PROJECT DELIVERY AND PROCESS IMPROVEMENT)

About the job XTN-EAFE131 | IT BUSINESS ANALYST - PROJECT DELIVERY AND PROCESS IMPROVEMENT)

Make your next big career move by applying as KMC Solutions’ next IT BUSINESS ANALYST!

The Business Analyst, Project Delivery and Process Improvement is responsible for analyzing the requirements and requests from the business as well as identifying and assessing change needs.  The Business Analyst, Project Delivery and Process Improvement captures and documents requirements, analyzes the impact of changes and supports the business throughout the implementation process. 

You’ll be earning Php50,000 – Php70,000 (depending on experience). On top of your salary, here are the exciting benefits you can look forward to:

  • Comprehensive health benefits
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a IT BUSINESS ANALYST include:

  • Process mapping and identifying non­value add steps to create lean processes  
  • Creating test cases, testing and drafting of user stories
  • Business requirements documentation
  • Understanding and documenting current business procedures and identify areas for improvement
  • Identifying opportunities, develops recommendations and propose solutions and present business case to management and key stakeholders
  • Strengthening and enhancing internal processes to make it more efficient and effective  
  • Responsible for on­going review and analyses of key performance indicators.  
  • Supports obtaining sign­off of business requirements  
  • Conducting specific reviews with Sponsors on process improvement projects  
  • Defining appropriate controls on the process to ensure that business objectives are met  
  • Defining business requirements to ensure that technology solution meets improved efficiency needs  
  • Supporting the creation of business cases outlining cost impacts and value drivers of proposed solutions
  • Supporting the preparation of feasibility studies and estimates
  • Researching to create value added proactive business improvement proposals  
  • Conducting interactive workshops for employees to generate process improvement ideas  
  • Conducting business analytics that identifies actionable business insights  
  • Performing other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job­related duties assigned by their supervisor or management

To apply for the role, you must have the following:

  • A Bachelor’s degree in an analytical or business discipline (Industrial Engineering, BS Math, Economics, Information Systems or Information Management) from an accredited four year college or university and two to four years related experience and/or training required; or equivalent combination of education and experience. Previous cruise line or travel industry experience preferred. 
  • Fluency in English (written/verbal) additional language(s) are an advantage
  • A self­starter who needs little to no supervision.  
  • Willingness to work in shifting hours (AM shift, Mid Shift)
  • Position may require 10% travel to visit fleet as business needs require  

It will also be favorable if you have the following:

  • Strong understanding of General Business Requirements with an eye towards identifying gaps, non­value added steps and other impediments to efficient operation
  • Experience in conceptualization and solution definition
  • Good analytical and problem solving experience
  • Intermediate knowledge of business analysis methods and tools
  • Ability to identify and interpret stakeholders needs and requirements
  • Ability to work in virtual teams and matrixed organizations
  • Ability to commit and prioritize work duties and tasks
  • Ability to work in fast paced environment
  • Ability to share information, transfer knowledge and expertise to team members
  • Ability to develop rapport  and credibility with diverse groups

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!