INT-518D235 | IT OSS INTERNSHIP

Functional Overview:  

IT OSS Part-Time Employment is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.  

Duties and Responsibilities:  

• Assist staff performing system back up and maintenance functions 
• Assist network and hardware troubleshooting  
• Assist in updating user and technical documentation 
• Run calls to troubleshoot desktop and PC problems 
• Provide help desk support to staff requiring technical assistance 
• Assist with building and deploying desktop computers and laptops images for deployment.  
• Other responsibilities as directed by supervisor. 

Minimum Competencies:   

• Excellent customer interface skills  
• Good interpersonal communication skills  
• Strong communications skills, both written and oral  

Minimum Qualifications:  

• Candidate must possess at least Bachelor's in Computer Science/Information Technology or equivalent   
• Preferably with 300 to 800++ hours (about 1 month+) internship requirements 
• Willing to be assigned in multiple locations  
• Willing to work on shifting schedule, Holiday, weekends, and Night shift  
• No work experience required.