XTN-F24B448 | ONBOARDING SPECIALIST

Make your next big career move by applying as KMC Solutions’ next ONBOARDING COORDINATOR!

At InHealth, we believe that through great people we can deliver fantastic services to our patients. The right attitude, approach, and values, are the difference between a good patient experience and a great one.

As an Onboarding Administrator, your role is all about supporting the onboarding specialists to create a positive and memorable onboarding experience for our new colleagues, so that they start their InHealth journey in a fantastic way. Working with our Onboarding and Recruitment teams, you will play an important part in making sure that every candidate receives their employment contract in a timely manner and has access to the HR systems on their first day.

The main responsibilities of an ONBOARDING COORDINATOR include:

• Drive our approach to creating the best onboarding experience that we can, for all candidates, so that InHealth is seen as an employer of choice
• Be the friendly and helpful face of our Onboarding Team, supporting the onboarding specialists with telephone enquiries, occupational health referrals and DBS checks to make sure our candidates get what they need during onboarding, involving key people as and when required
What you are responsible for
• Engaging with onboarding specialists and Candidate Engagement Manager about pre-employment administration tasks
• Maintaining all candidate data held in our online systems
• Supporting with pre-employment checks, in line with NHS requirements, professional memberships, DBS’ and fit to work checks
• Maintaining the online webonboarding portal by filing all documents, updating tasks and closing cases as quickly as possible

Job Description:

• Creating accounts with our occupational health provider for pre-placement health assessments.  Assessing Fit Certificates, saving to e-files and sharing with hiring managers – highlighting any necessary adjustments required
• Process Masta referrals for candidates who require vaccination assessments
• Completing License checks for our mobile roles with AA DriveTech License Checking and LEX Autolease process.
• Send links to candidates who require DBS on the uCheck portal, saving summary certificates to e-files and escalating any discrepancies
• Checking right-to-work files ensuring HR system is up to date
• Assigning new roles to the RPA adding the positions to Webonboarding portal.
What people see in you

• A team player who gets motivation from supporting the onboarding process to clear pre-employment checks to achieve team KPIs
• Someone who has a confident phone manner and the ability to build quick rapport
• An excellent communicator who is motivated by ‘challenging the norm’
• A keen eye for detail and someone who can spot errors easily, driving through continuous improvements to reach our goals
• A team player who is supportive, reliable and trustworthy
• Someone who gets stuck in and creates a positive atmosphere

Additional Qualifications:
• Have really good communication skills – written, verbal, and listening
• Be uncompromising on high standards of customer service
• Be confident, independent, and a problem solver
• Enjoy collaborating with internal and external colleagues within InHealth
• Be great at prioritizing tasks and managing your own workload, raising any challenges for support as needed
• Be skilled at managing a busy workload in a fast-paced environment
• Be able to motivate yourself to meet your and the team's objectives and work well on your own, and as part of a team
• Have an understanding of equality, diversity and inclusion, data protection laws, and the importance of confidentiality
• Be honest and full to the brim with integrity

To apply for the role, you must have the following:

• Providing an excellent customer experience in an administrative role
• Building strong relationships with internal colleagues and external candidates
• Using onboarding systems in a similar HR or recruitment environment
• Using Microsoft applications including Word, Outlook and Excel