XTN-A420907 | REVENUE OPERATIONS TEAM LEAD

Okta is seeking a top tier Revenue Operations Lead with a positive attitude and thirst for process improvement within a fast-paced organization. The role will have focus on (1) transaction processing and optimization (2) problem solving/increasing Sales Order accuracy and (3) management of Revenue Operations Specialists.

Responsibilities:

• Lead all aspects of day-to-day operations to ensure orders are processed in a timely, efficient, and accurate manner
• Provide outstanding internal and external support, provide guidance, and take action

to drive resolution of issues

• Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue departments and become subject matter expert on Order Management
• Partner with Billing and Collections team to resolve all invoicing issues in a timely manner
• Introduce improvements to improve accuracy of processing / reporting and increase

efficiencies

• Effectively lead, train, mentor, and motivate direct reports to build a world-class Order Management team
• Supervise workload and adjust coverage to balance volume across team
• Support month-end and quarter-end close activities, with ability to work non-standard

hours

• Support ad-hoc assignments as required

Experience:

• Bachelor’s Degree required or related operational field or equivalent practical experience
• 6+ years relevant work experience
• 3+ years leading an order management team
• Strong leadership and communication skills, organized and able to multi-task
• Experience with Salesforce.com, Salesforce CPQ, Netsuite a plus
• Intermediate knowledge of excel (pivot tables, Vlookups, etc.)
• Requires excellent interpersonal, verbal and written communication skills
• Ability to work with others in a collaborative team environment