XTN-7EEE898 | ORDER MANAGEMENT ANALYST

As an Order Management Analyst, you will be a critical part of the Company’s day-to-day and month-end close processes, reporting, and operational procedures. As a member of the broader Accounting team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Order Management Manager. 

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Onboard and invoice customers from our billing platform
• Coordinate with Sales Operations and Account Executives to validate data integrity within Salesforce against contracts
• Address internal inquiries about billing issues
• Investigate discrepancies/reconciling items and follow up to conclusion
• Ensure internal compliance with established policies 
• Ad-hoc projects as they arise

• 2+ years of experience in order management
• Experience working for a fast-paced SaaS technology business
• Experience working with a payment processor (e.g. Stripe, Square, Paypal, etc.) and an accounting ERP (eg. Netsuite)
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills, detail oriented with emphasis on accuracy
• Strong Excel skills