XTN-2583127 | JUNIOR OPERATION ANALYST

As a Junior Operations Analyst, you will play a crucial role in ensuring the seamless operation of our trading platform, focusing on the efficient handling and tracking of green coffee transactions from initiation to completion.

• Competitive salary, benefits, and the potential for meaningful equity within the company.
• Opportunity to directly impact the transparency and efficiency of the global coffee trade.
• Work within a mission-driven, collaborative environment alongside a team with deep industry experience.
• Professional growth opportunities in a rapidly evolving specialty coffee trading platform.

• Monitor and process coffee trades and contracts, ensuring accurate execution across various global origins and destinations.
• Track logistics milestones such as Free On Board (FOB), shipment, arrival, and delivery, updating systems to reflect current status.
• Handle documentation workflows, including preparation and management of contracts, invoices, and shipping documents.
• Facilitate the onboarding of new producers, exporters, and roasters, including KYC (Know Your Customer) processes and account setup.
• Reconcile transaction and payment data across multiple internal systems to ensure accuracy and consistency.
• Generate operational performance reports and support internal analytics to enhance platform efficiency and functionality.
• Collaborate with product and technology teams to troubleshoot issues and implement improvements to the platform.
• Maintain and refine internal process documentation to uphold and enhance operational standards.

• Bachelor’s degree in business, supply chain, finance, or related fields.
• 0–2 years of experience in trade operations, logistics, or marketplace support, preferably in a related industry.
• High level of detail orientation, reliability, and a proactive approach in problem-solving.
• Strong spreadsheet capabilities (Excel or Google Sheets) and a basic understanding of database or CRM tools.
• Excellent communication skills, capable of effectively working with global partners across different time zones.
• A genuine interest in coffee, agriculture, or supply chain technology.

• Prior experience in agricultural commodities, specifically green coffee or B2B marketplaces, is advantageous.
• Proficiency in Spanish or Portuguese is highly beneficial.
• Exposure to shipping/logistics platforms or ERP systems would be an asset.