XTN-A03D975 | PATIENT SERVICE REPRESENTATIVE

Plutus Health Inc. is a technology-driven RCM firm with over 15 years of experience, offering comprehensive services such as medical coding, billing, payment posting, denial management, credentialing, prior authorizations, AR follow-up, out-of-network negotiations, and revenue integrity solutions.

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Update and verify patient information at every visit
• Assist patients with filling out patient history forms, consent forms, and payment contract forms
• Receive and process cash and credit card payments for medical services rendered
• Review patient accounts, identify delinquent accounts, and collect overdue payments
• Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member

• Proven work experience as a Patient Service Representative or similar role
• Knowledge of medical terms and practices
• Professional manner
• Strong interpersonal and communication skills
• Meticulous attention to detail
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook)

Minimum Qualification:

• A high school diploma or equivalent is preferred