HRBP (Zenni)

COE HR Business Partner Manila, Philippines

Description

The COE HRBP has a critical role on Zenni's award-winning Customer Support team. This role will provide strategic and practical day to day HR support and guidance assigned to our COE, ensuring HR practices are aligned with our overall business goals. You'll report and work closely with our global HR team to create and implement HR strategies, coaching methodologies, and organizational programs that will drive Zenni's success.

In this role, you'll play a pivotal role in developing our talented employees, identifying and driving key initiatives in the areas of talent management, employee relations, performance management, and workforce planning. You'll be responsible for guiding and coaching leaders on HR matters, ensuring that our policies and procedures are consistent with local laws and regulations, and helping to create a culture that fosters innovation, collaboration, and continuous improvement.

Requirements

Act as the main point of contact employee relations queries and support resolving complex issues through investigations and coaching.

Lead and facilitate process, policy and project implementation including performance evaluations, 1:1s and feedback, and department specific recognition programs

Partner and collaborate with People Team partners including Recruiting, Employee Culture and Engagement, and People Operations to problem solve and ensure initiatives are implemented and consistent across the organization.

Contribute to strategic planning, talent assessment, change management and team building initiatives

Provide strategic business partnership, thought partnership, and coaching at all levels of assigned departments

Gather feedback to share with Employee Culture and Engagement lead

Champion and facilitate the implementation with the implementation of any culture related initiatives

Reinforce and recognize behaviors that align with Company values and culture

Request support from Culture and Engagement team as needed

What skills do you need?

Relevant experience in multiple HR disciplines including, organizational effectiveness, coaching, employee onboarding, performance management, employee relations, employee engagement, and diversity, equity, inclusion, and belonging

Solid judgment and experience assessing risk relative to the business

Effective communication and critical thinking skills

High empathy and experience driving inclusion work

Project management and change management experience

Experience learning and thriving in a constantly changing environment and cultivating relationships across teams

Experience using data to identify insights that drive action

Experience influencing and strategically solving problems

Consulting, coaching, and facilitation skills