INT-83B2588 | VICE PRESIDENT - HUMAN RESOURCES

The Purpose Driven Career Objectives of a Vice President for Human Resources.

The Vice President for Human Resources is mainly responsible for aligning HR strategies with the business objectives of the Company and its Clients. The right candidate for this role will oversee all aspects of the Company’s HR as well as HR functional Centers of Excellence (COEs) for its Clients.

To apply for this role, you are excellent at:

• Internal Operations

  • Develop and implement HR strategies and initiatives that align with the organization's overall objectives.
  • Lead the HR team in providing support and guidance to employees, managers and executives on HR-related matters.
  • Oversee the recruitment and hiring process
  • Develops thoughtful, integrated approaches to promote diversity, equity and inclusion in talent attraction, development, and retention.
  • Guide the development of training programs to enhance employee skills and knowledge.
  • Develop strategies in the implementation of performance management strategies to ensure that employees are meeting their goals and objectives.
  • Analyze HR metrics and data to inform decision-making and drive continuous improvement in HR processes and practices.
  • Oversee the design and administration of employee payroll and benefits programs, including health insurance, retirement plans, and other employee perks.
  • Partner with management to develop and implement workforce planning strategies.
  • Spearhead the implementation and/or development of comprehensive HR systems
  • Develop and drive change management efforts as our businesses continue to evolve.
  • Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.
  • Lead organizational change initiatives, including organizational design, restructuring, and integration activities.
  • Drive continuous improvement in HR/payroll processes and practices.
  • Ensure compliance with labor employment laws and regulations.
  • Manage the HR budget and ensure that resources are allocated effectively.
  • Lead HR automation projects and align it to the target efficiency level of the day to day HR service delivery and data management.

• Client Business Support

  • Manage the Company’s HR functional Centers of Excellence (COEs) for its Clients including Onboarding, Data Management and Systems Administration, Employee Engagement and Wellness, Learning and Development, Labor Relations, Compensation and Benefits and Outplacement to deliver HR related solutions and services.
  • Analyze trends and metrics, collaborates with HR Business Partners to develop solutions, make recommendations and develop programs to optimally support our Clients.
  • Serve as a point of escalation for any Client concerns related to labor relations.
  • Lead related HR initiatives and special projects (e.g., employee satisfaction assessment and analysis, employee engagement activities and events, training needs analysis and course development and design).
  • Build strategy around people operations and work closely with internal business units to drive employee and client satisfaction.

Your Success Profile includes:

• • Excellent communication and conflict resolution skills.
  • Excellent analytical skills
  • Excellent time management skills
  • Empathic, calm leadership qualities and ability to navigate sensitive circumstances and information.
  • Proficiency in current HRIS and payroll technologies.
  • Business and financial acumen including financial planning and budgeting.
  • Strategic and can manage processes and projects.
  • Knowledge of employment law and HR best practices.
  • Ability to have difficult conversations surrounding mental health - trauma, psychological and physical safety, and other related matters.
  • Ability to maintain discretion and provide fair and transparent approaches to resolution.
  • Exceptional at building relationships both internally and externally.
  • Professional, positive, and proactive.

Minimum Qualifications:

• Minimum of 10 years’ worth of well-established experience in HR with at least 5 years in senior leadership.
• Well versed in MS office and presentation tools (Photoshop, PowerPoint, Adobe Premiere, MailChimp, etc.) 
• Experience working in BPO companies is an advantage.
• Experienced in managing large multi-site/multi skilled BPO companies.
• Experience in using HR systems, tools and applications.
• Bachelor’s degree in HR or related field.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!