Job Openings XTN-2816963 | IT OPERATIONS SUPPORT COORDINATOR

About the job XTN-2816963 | IT OPERATIONS SUPPORT COORDINATOR

The Purpose Driven Career Objectives of an Operations Support Specialist

Assist all areas of Operations Support with the onboarding, coordination, and scheduling of training and team events. Complete other administrative tasks as assigned.

Essential Functions:

  1. Complete system Onboarding for all hourly New Hires within the teams.
  2. Coordinate and schedule all training and team events (outings, classroom, online, etc.).   
  3. Assist with managing timecards for our US­based hourly employees; track time, PTO, audit and approve timecards as needed.   
  4. Assist with schedule changes/adjustments for the team to ensure proper coverage during peak times; executing and utilizing report information from designated systems to adjust schedules and perform other tasks as needed.  
  5. Administer basic employee and location updates/adjustments within designated systems.
  6. Assist with ticketing system and tickets assigned to the team with prioritization, tracking, and reporting.  
  7. Audit and track purchase charges and approvals in our expense report system.  
  8. Highly proficient with Excel and other tools in the Microsoft office suite.  
  9. Assist with travel or outings for the team or visitors from CS US teams (flights, hotels, car service, etc.). Maintains open communication and working relationship with IT Ops leadership and team, as well as IT Ops teams located in TN.  Enhances IT Operations and organization reputation by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to the business.

Qualification/s:

  • Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
  • Required skill(s): MS Project, Adobe Acrobat, MS Excel, Visio.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Must be amenable working in Clark Pampanga
  • Must be open to work on a night shift schedule

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!