XTN-F4AD128 | ACCOUNTS ASSISTANT

As an Accounts Receivable Support Specialist, you will play a critical role in managing the financial health of the organization. Your primary responsibilities will include processing and recording customer invoices, payments, and credits accurately and on time. You will monitor customer accounts, ensuring timely collections and addressing any overdue balances through proactive communication. In this role, you will also be responsible for reconciling accounts receivable transactions, resolving discrepancies, and responding to customer queries to maintain strong client relationships.

Success in this position means maintaining debtor days consistently below 45 days, ensuring all transactions align with contract terms, purchase orders, and client communications, and delivering accurate, on-time reports that reflect the company’s financial health. By maintaining precise and timely data entry, and effectively managing outstanding balances, you will contribute significantly to the financial stability and operational efficiency of the organization.

• Great Place to Work: Moddex is officially recognized and accredited as a 'Great Place to Work'
• Our Company Values: Work Hard, Have Fun. | Own It, Do It. | Make Our Customers Smile. | Stare Down The Challenges. | One Winning Team.
• Our People Are Rewarded By: Working within an innovative organisation who always strive for greater | Providing regular formal training and support | Having access to a great career paths | Working in a professional culture.

• Culture:
  • Promote and uphold both the philosophy and principles of Moddex
  • Understand, communicate and support the policies and procedures of the organization
  • Create and maintain a work environment that enables employees to strive to be their best self

• Work Health & Safety:
  • Notify your Manager of any reason you may not be capable of performing your tasks safely
  • Ensure that the workplace, together with work methods, system and procedures are safe
  • Understand and follow enforced safety procedures,
  • Ensure safety issues, incidents and potential hazards are identified and reported in a timely manner
  • Abide by systems and procedures in place so that all employees and suppliers operate- ed in a zero-harm environment
  • Work closely with the identified WHS representatives to minimize workplace hazards, execute safety improvements, hazard review and injury root cause review
  • Ensure work area is maintained in a clean and safe condition at all times
  • Communicate safe work practices and procedures to others

• Quality and Lean:
  • Support the Quality agenda across the broader business
  • Identify opportunities for best practice and continuous improvement and communicate these
  • effectively with the team and the organization
  • Identify defects, human error and any other issues and resolve quickly before product is damaged
  • All delivered product must meet specification set
  • Engagement with site peers, quality assurance & scheduling on a weekly basis to ensure that
  • relevant issues are discussed
  • Carry out the day to day functions of the QA in your department
  • Demonstrate commitment to meeting safety and quality standards
  • Ensure all correct practices are followed.

• Customer Relations
  • Ensure that customer service and quality measures are followed;
  • To uphold the reputation of Moddex by maintaining high personal standards and projecting a warm, appreciative and welcoming attitude towards customers, visitors and staff.
  • Communicate with customers (internal and external) in a positive, clear and timely manner
  • Answer customer service calls and enquiries and respond accordingly
  • Understand customer requirements accurately to anticipate their business needs and identify opportunities

• Proven experience in accounts receivable and/or accounts payable roles.
• Strong understanding of accounting principles, financial transactions, and reconciliation processes.
• Proficiency in using accounting software and MS Office applications, particularly Excel.
• Excellent attention to detail and accuracy in data entry and financial calculations.
• Effective communication skills, both verbal and written.
• Ability to work independently, manage priorities, and meet deadlines.
• Strong analytical and problem-solving abilities.
• Familiarity with ERP systems or other financial software is a plus.
• Excellent written and verbal communication skills
• Excellent time management
• Understanding of book-keeping and accounts an advantage
• High level of data entry skills desirable.

As previously mentioned.