XTN-AA7E253 | OPERATIONS SUPPORT COORDINATOR

The Operations Support Coordinator assists all areas of Operations Support with the onboarding, coordination, and scheduling of training and team events. Complete other administrative tasks as assigned.

• HMO for you and for your 2 dependents (upon regularization)
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Complete system Onboarding for all hourly New Hires within the teams.
• Coordinate and schedule all training and team events (outings, classroom, online, etc.).
• Assist with managing timecards for our USbased hourly employees; track time, PTO, audit and approve timecards as needed.
• Assist with schedule changes/adjustments for the team to ensure proper coverage during peak times; executing and utilizing report information from designated systems to adjust schedules and perform other tasks as needed.
• Administer basic employee and location updates/adjustments within designated systems.
• Assist with ticketing system and tickets assigned to the team with prioritization, tracking, and reporting.
• Audit and track purchase charges and approvals in our expense report system.
• Highly proficient with Excel and other tools in the Microsoft office suite.
• Assist with travel or outings for the team or visitors from CS US teams (flights, hotels, car service, etc.).
• Maintains open communication and working relationship with IT Ops leadership and team, as well as IT Ops teams located in TN.
• Enhances IT Operations and organization reputation by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to the business.

• Must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
• Required skill(s): MS Project, Adobe Acrobat, MS Excel, Visio.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably 1- 4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
• Full Time position(s) available.
• Must be amenable working in Clark Pampanga
• Must be open to work on a night shift schedule

As previously mentioned.