XTN-0A5C550 | AR SUPERVISOR

As the AR Supervisor you will oversee the Billing Specialist and the Cash Applications Specialist; need to address all past due accounts according to company defined process for collections. Assist the DealDesk Manager when needed to review all Zuora Quotes. Experience with SalesForce, Zuora, Google G-Suite, and Stripe Credit Card system a plus.

Responsibilities:

• Direct and lead the work of others in the department and partner with others in the company
• Ensure all invoicing is completed accurately and in a timely manner
• Administer the collections process to resolve client payment issues.
• Work closely with sales and other departments to provide support, resolve problems, and reconcile accounts.
• Perform reconciliation, credit adjustments, bad debt write‐offs, refunds, customer notification, and other transactions or reports according to company policies and procedures.
• Review open accounts and reach out to clients with the goal of collecting customer payments while maintaining client relationships.
• Maintaining records regarding payments and account statuses.
• Review accounts, client payments, credit history, and recommend new or better billing or payment processes.
• Perform cash applications as required.
• Creating metrics, generating reports and statements for internal use.
• Review with management on a recurring basis the Accounts Receivable metrics.
• Conduct complex work independently and with latitude for judgment

Requirements:

• Bachelor’s degree in accounting, finance, or related field.
• At least 3 years experience in a similar role.
• Strong math, typing, and computer skills.
• Zuora Billing and Salesforce.com (SFDC) experience are strongly preferred.
• High level of accuracy, efficiency, accountability, and attention to detail.
• Ability to build relationships with clients and internal departments.
• Supervisory skills recommended.
• Willing to work on US Pacific Time (graveyard)

What We Offer:

• Competitive salary
• HMO + 2 Free Dependents upon hire
• Service Incentive Leaves
• Leave Monetization
• Internet Subsidy
• Temporary WFH setup until further notice
• Opportunities for Career Advancement