XTN-875C730 | STRATEGIC PARTNERSHIP MANAGER

JOB DESCRIPTION

Position: Strategic Partnerships Manager

Job Level: Manager II

Immediate Superior: Vice President - Sales

 

Functional Overview:

The Regional Strategic Partnerships Manager will be responsible for exploring, discovering, and creating revenue opportunities for the company both amongst internal clientele and external leads. The role shall analyze client needs and offer tailor-fit solutions which nurture progressive and professional business relationships.

The Regional Strategic Partnerships Manager will also initiate contact and build professional relationships with ‘C – Suite’ executives and business owners within the current and potential clientele, understanding their business needs and managing the sales cycle to upsell solutions that match their operational requirements.

 

To be a successful Regional Strategic Partnerships Manager at KMC, you must excel in:

· Be able to use data / research to spearhead business development strategies. Specifically identifying target industries and Companies by utilizing a combination of market information and utilizing various tech platforms to engage in targeted outbound campaigns. Leveraging existing relationships with decision makers to encourage referrals.

· All facets of a highly consultative end-to-end sales process and be able to clearly define “success” for each opportunity

· Sales cycle management from pre-sales to account management to ensure maximum client satisfaction

· Developing and nurturing a strong pipeline in order to meet, if not exceed revenue targets

· Closing new business deals and integrating contract requirements with business operations.

· Upselling customized solutions to existing clientele based on the client’s business model, operational performance, growth plans, and business needs

· Developing and improving knowledge of competitors to fully understand the company’s positioning in the market

· Contributing positively to Sales, Account Management and Marketing teams through collaborative relationships to achieve team goals. This may include input into budget planning, sales target forecasting and marketing procedures, as required.

 

Highlights of the Job:

· Interacting with decision makers (C-Level executives) in some of the most disruptive, enterprise-level organizations globally

· Flexible work set-up and schedule with frequent opportunities to travel to the US (and elsewhere) to develop relationships with existing Clients and pitch potential leads

· KMC Leadership have shaped a culture that promotes growth of team members. This combined with KMC being seen as a thought leader and premium (reputable brand) and great work ethic, typically results in huge upside potential through recurring commissions on fees.

 

Main Challenges:

· Actual implementation of strategic account planning. The role requires a fast learner as every Client is slightly different and therefore beyond the initial training, case by case “learning by doing” requires dedication and willingness to work and learn with / from other departments

· Finding the “sweet spot” - Maintaining a high level of Client satisfaction and managing expectations without compromising the Company’s own standards or burn out of departments / individuals.

· 10X mentality

 

Qualifications:

· With travel permit to the US (With US Passport / B1/B2 Visa, preferred)

· At least 4-5 years in client relationship management, professional services, business development and B2B sales

· Has a strong track record of success within sales including consultative selling and therefore must be able to demonstrate adaptability as part of work experience

· Tech-savvy - Ability to work with recent technological applications and CRM systems relating to daily tasks

 

KPIs:

 

· A. Revenue: increase in gross revenue year on year achieving margins on seat and staffing rates or as pre-determined by management

· B. CSAT scores (maintain 8.5 score)

· C. Peer review scores (maintain a score of 4 in the Power Meter 360 reviews)

· D. Lead to account conversion rate of 12%