XTN-1247892 | JIRA ADMINISTRATOR (NIGHT SHIFT)

Functional overview

OKTA is seeking a Business Systems Administrator to join the business technology Application Services team to manage our JIRA application.  JIRA Admin supports the organization's JIRA and Confluence related needs, including but not limited to user management, workflow design, automations, and user training.  Some of your primary responsibilities include:

Duties and responsibilities

• Analyze, review, and document current functionality to determine potential areas of improvement.
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Support Atlassian products’ system settings, users, groups, permissions, workflows, queues, schemes, APIs and other features
• Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
• Work with JIRA filters, reporting, dashboards, fields, and JIRA administration.
• Support Production Changes using the SOX Change Management guidelines

Minimum competencies

• Demonstrate strong analytical, problem-solving and communication skills
• Adaptable to change in a fast-paced work environment
• Excellent communication and written skill.
• Self-motivated and sense of urgency

Minimum qualifications

• Bachelor's degree in management information systems, computer engineering or Science
• 3 years + of experience working with Atlassian products
• Good understanding of SDLC and release management.
• Experience with Confluence-to-Confluence and JIRA-to-JIRA migrations a plus
• Analytical and troubleshooting skills.
• Good understanding of interrelationships of business processes
• SOX experience is a big plus