XTN-B2EB191 | HEALTHCARE ADMINISTRATOR

Functional overview

The Credit Liaison Officer will act as the middle person between our business and the other entity to streamline operations, resolve issues, improve communications, and generally ensure that the relationship is as beneficial as possible.

Duties and responsibilities

• Prepare and issue Letter of Authority to creditors
• Outbound communication via email and phone call to creditors collecting information of client’s debts.
• ​Retrieve and review client’s credit file for client’s debts, repayment history and insolvency related information
• Review client’s bank statement for client’s debts, repayment history and insolvency related information.
• Input client’s debt details to Sales force.
• Negotiate payment arrangement/hardship assistance with creditors.
• Assisting insolvency manager with pre-lobby and information gathering from creditors.
• Answering creditor inquiries via email and phone calls in relation to file updates, dividend payments and bank account details update etc.

Minimum competencies

• Excellent oral and written communication skills.
• Strong customer-oriented attitude.

Minimum qualifications

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.
• At least 1 year of working experience in the related field is required for this positio