XTN-3093354 | ASSISTANT MANAGER - OUTPATIENT MEDICAL CODING

AGS Health, LLC (AGS) is a technology-enabled Revenue Cycle Management ("RCM") company that provides financial clearance, financial management, and clinical coding solutions and services to healthcare providers and vendors across the US. AGS Health has 10,200 employees across multiple offices in India and the US. The company generates annualized revenues of over $US 100 million. The CEO and the company have ambitions to transform from a traditional healthcare services company to an integrated technology and services organization that serves an expanded set of customer segments and offers a more diverse set of products and services.

• Excellent Company Culture
• Day 1 Health Insurance, plus free dependent
• Fixed schedule and fixed weekends off
• Non-Toxic | Blended Non-Voice Account
• Employee Referral Incentive
• Opportunity for promotion

• Strong expertise in the US Revenue Cycle Management (RCM) domain, with the ability to effectively relate clinical scenarios to Release Of Information (ROI) and coding processes.
• Accountable for the governance and rigor of functional learning health, including on-the-job training, need-based learning, continuous education, call quality improvement, and addressing knowledge gaps.
• Leads and manages a team of Process Coaches, ensuring alignment with learning goals and operational excellence.
• Delivers impactful training programs by applying effective learning methodologies in both group and individual settings, fostering motivation and engagement.
• Designs comprehensive training plans, including learning objectives, instructional strategies, evaluation methods, and timelines aligned with organizational needs.
• Develops training materials and collateral using internal resources to support learning initiatives.
• Conducts Training Needs Analysis (TNA) in collaboration with Operations and Transformation teams to identify and address skill gaps.
• Implements TNA findings to deliver targeted training solutions that meet operational requirements and uphold quality standards.
• Coordinates closely with Operations and Transformation teams to understand client expectations and business requirements.
• Actively participates in transition projects, demonstrating commitment and engagement in both internal and client-facing discussions.
• Ensures training content and resources remain current and aligned with evolving business needs.
• Participates in inter- and intra-departmental calibrations to promote consistent delivery and upskilling across teams.
• Serves as a subject matter expert, acting as the go-to resource for project-related queries and challenges within their area of expertise.
• Contributes to departmental learning and development initiatives, staying informed about ongoing activities and strategic goals.
• Performs additional tasks as needed to support departmental objectives and continuous improvement.

• Proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding
• Minimum of 3–4 years of hands-on experience in a medical coding role
• At least 3 years of leadership experience as a Team Lead in a similar coding process