Job Openings INT-9569357 | NOC SYSTEMS ENGINEER I

About the job INT-9569357 | NOC SYSTEMS ENGINEER I

 

 The Systems Engineer I coordinate and facilitate onsite support to any systems related concerns and issues.  He/she is responsible of maintaining the systems availability and reliability.   

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

Duties and Responsibilities: 

 

  • Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA.  

  • Provide Level 1 & 2 Technical support (Physical & Configuration Support)  

  • Respond and own until resolution of hardware or software problems  

  • Systems implementations and troubleshooting  

  • Document Method of Procedures for Maintenance of Hardware and Software initiatives.  

  • Assist OSS to perform duties as assigned . 

  • Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages  

  • Provide Escalation Support to immediate superior.  

  • Perform hardware installs, racking and configuring of server and data center infrastructure. 

Minimum Competencies: 

 

  • Set up administrative passwords and directory permissions 

  • Install and maintain anti-virus, firewall and security. 

  • Provide hardware and software engineering support for I.T client / server applications. 

  • Intervene in situations which require an immediate response such as external virus or malware threats. 

  • Select systems, or build them from scratch, along with configuring and integrating them appropriately. 

  • Schedule routine maintenance tasks on assigned servers, to ensure that downtime is eradicated. 

Minimum Qualifications: 

  • At least 2-3 years experienced in handling Systems and Servers.  

  • Previous experience working with physical servers - troubleshooting, physical repair. 

  • Systems & Servers standards and/or related degree with internship.  

  • Must be an excellent communicator/facilitator; ability to interface with clients at all level   

  • Knowledge in handling Systems & Servers. Such as: Microsoft Server 2012 and above, SQL, LINUX.  

  • Basic Networking and MS Office Skills.  


Or refer someone