XTN-5BE8458 | COLLECTIONS ANALYST

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. 

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

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• Provide timely resolution of past due and disputed items with customers to ensure continued relationship

• Collaborate with customers, collections and billing operations to resolve various issues

• Reconcile customer accounts

• Manage 3rd party agency assignments, performance tracking and detailed reporting

• Maintain a detailed record of interactions with customers including follow up and next steps

• Prepare file for write off recommendations

• Other projects as assigned

• Partner with internal teams and develop collaborative relationships  

• 1+ years of B2B collection and 3rd party collection agency experience

• Sense of urgency in delivering and prioritizing tasks

• Ability to identify root causes, offer possible solutions and/or next course of action

• Oracle, JIRA, Looker, Snowflake with Tesorio +

• Advanced MS Office

• Commitment to outstanding customer service with external and internal stakeholders

• Excellent organizational abilities with attention to detail

• Effectively and accurately execute to a deadline

• Experience working in fast-paced, high volume, high growth environments