Operations Manager - Hudson

Operations Manager - Hudson

Hudson, MA

Must be a US Citizen or Green Card Holder

We are seeking an operations Manager for a well-established specialty contracting company. This role oversees and coordinates daily office and field operations, ensuring efficient project delivery, strong team support, and exceptional customer service.

Key Responsibilities:

• Oversee daily operations across office administration, field technicians, and shop/warehouse functions
• Supervise and support staff including customer service, scheduling, and field leads
• Monitor and review scheduling activities to ensure optimized routes and responsiveness
• Manage procurement and inventory to support active and upcoming projects
• Resolve customer escalations and ensure a high level of service
• Assist with workflow planning, job readiness, and dispatch coordination
• Step in to assist with deliveries, materials, or field/shop support as needed
• Ensure safety, compliance, and operational consistency across all departments
• Review job estimates or service quotes for accuracy and alignment with scope
• Ensure effective daily prep and coordination to support technician efficiency

Compensation & Benefits:

• Competitive salary with performance-based bonus
• Paid vacation, sick time, and holidays
• Full health insurance coverage
• Retirement plan with company match
• Excellent career growth experience

Required Knowledge, Skills, and Abilities: (Companies ATS Questions):

1. Do you have prior experience in the trades, construction, or residential/commercial service industry required

2. Do you have proven leadership or supervisory experience required

3. Do you have the ability to lift and move up to 70 lbs as needed

4. Do you have a valid drivers license

5. Must be a US Citizen or Green Card holder.