Senior UX Designer

KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification.

We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com

About us: 

We are developing innovative product lines at KKCompany, integrating music streaming and AI voice systems to create cutting-edge solutions. We are looking for an experienced Senior UX Designer to join our team and help shape exceptional user experiences.

Responsibilities:

• Lead UX design for KKCompany's new product lines, including music streaming and AI voice systems for both frontend and backend interfaces
• Design intuitive and user-friendly business admin interfaces, ensuring complex scheduling and configuration features are easy to understand
• Collaborate with UX researchers to conduct user research, gaining deep insights into market needs and target user pain points
• Plan comprehensive user journeys, optimizing the overall experience from registration to feature utilization
• Design clear onboarding flows to help users quickly understand and adapt to various features
• Work closely with the product team, participate in product strategy discussions, and provide user-centered design recommendations
• Establish product design systems
• Collaborate with other designers and help enhance the team's design capabilities
  

Requirements:

• 5+ years of UX/UI design experience, experience with SaaS or Paas products preferred
• Proficient in various user research methodologies with the ability to effectively collect and analyze user needs
• Strong interface design skills with expertise in Figma and other design tools
• Experience in planning and implementing design systems
• Strong communication and collaboration skills, ability to work effectively with product and engineering teams
• Proficient in data analysis, ability to optimize design decisions using data
• Ability to work independently and establish clear design directions in complex projects
  

Nice to Have:

• Experience in designing advertising platforms or SaaS/PaaS backend systems
• Experience in building products from zero to one
• Familiarity with Design Sprint and other rapid design validation methods
• Understanding of frontend technologies for better communication with engineers
• Experience in information architecture planning
• Interest or experience in the commercial music service industry