Client Director/Partner / Head of Accounts | digital agency, Web3, martech

King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

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About Your Company

The Group is a well-established branding and marketing technology group headquartered in Asia. It is renowned for its expertise in delivering cutting-edge product-driven solutions and interactive marketing services to a diverse range of business clients, including those in consumer retail, luxury brands, entertainment, TMT (Technology, Media, and Telecommunications), Web3, and financial services sectors. With a talented team of over 200 dedicated professionals, the Group continuously leverages the power of storytelling and technology to enhance its offerings. Operating in key regions such as Hong Kong, China, Singapore, Malaysia, and Europe, it remains committed to delivering exceptional services to its clients.

Responsibilities

• Foster and nurture strong client relationships, serving as their primary point of contact and trusted consultant/advisor within the Group.
• Gain a deep understanding of clients' business goals, objectives, and challenges, providing strategic guidance and innovative solutions to drive their success in the digital landscape.
• Embrace a creative and innovative mindset, acting as a strategic storyteller to promote clients' brands through a combination of technology, branding, and innovation.
• Collaborate closely with clients to identify opportunities for leveraging web3, VR, AR, and immersive/interactive technology to enhance their branding, marketing, and communication strategies.
• Take the lead in developing and executing innovative digital campaigns and projects, leveraging cutting-edge technologies and industry trends.
• Oversee and manage the delivery of client projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Act as a liaison between clients, internal teams, and external vendors, effectively communicating client requirements, feedback, and expectations.
• Drive revenue growth by identifying upselling and cross-selling opportunities to expand client accounts.
• Stay informed about industry trends, emerging technologies, and best practices in web3, VR, AR, and immersive technology, sharing insights and knowledge with clients and internal teams.
• Serve as a thought leader and advocate for the Group's digital capabilities, actively participating in industry events, conferences, and networking opportunities.
• Provide mentorship and guidance to junior team members, offering support, professional development opportunities, and fostering their growth.

Qualifications

• Minimum of 8 years of experience in a client-facing role within the digital marketing, AdTech, MarTech, or advertising industry.
• Bachelor's degree in marketing, communications, business, or a related field (equivalent experience will be considered). Advanced degrees or certifications related to digital marketing or emerging technologies are a plus.
• Proficiency in both Chinese (Cantonese and Mandarin) and English languages.
• Extensive track record in effectively managing regional and global accounts.
• Strong expertise and understanding of web3, VR, AR, and immersive technology, with a proven track record of successfully implementing these technologies in client campaigns.
• Demonstrated ability to manage and cultivate client relationships, with a strategic focus on account management and ensuring client satisfaction.
• Excellent communication and presentation skills, with the ability to effectively convey complex ideas and concepts to both technical and non-technical stakeholders.
• Track record of leading and overseeing digital projects from start to finish, including project planning, resource allocation, and budget management.
• In-depth understanding of digital marketing principles, best practices, and up-to-date knowledge of industry trends and innovations.
• Strong analytical and problem-solving skills, with the ability to analyze data, extract insights, and provide data-driven recommendations to clients.
• Experience collaborating with cross-functional teams, including designers, developers, and strategists, to deliver high-quality digital solutions.
• Proactive mindset with a knack for anticipating client needs, identifying growth opportunities, and offering strategic recommendations.
• Ability to thrive in a fast-paced, deadline-driven environment, demonstrating excellent organizational and time management skills.

How To Apply / Refer a Friend

Interested parties, please send relevant CV / LinkedIn profile to Scarlett Chan at s@kingdeux.com or apply directly. Please note that only shortlisted applicants will be contacted.