Senior Customer Service Officer | Shopping Mall, 5 days working

King Deux Search & Consulting is a specialised executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

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About Your Company

• Luxury Retail Shopping Mall

• Fast-paced and dynamic environment

• Customer Service Excellence

Benefits

• 5 days working; 9 hours work shifts

• No OT

• Include Medical and Insurance plans (Dependent)

Responsibilities:

• Assist in managing the Customer service Counter in shopping center and relevant duties in counterd

• Support promotional activities and daily operations of property

• Perform ad hoc duties assigned from management services office

Qualifications

• Associate Degree and High Diploma or above

• Experience in property management or hospitality industry is preferred, especially in report centre or control room

• Good communication and interpersonal skills with good telephone manner and customer focus

• Proven experience in a customer service role and client facing

• Proficiency in MS applications (Word, Excel and Chinese Word Processing)

• Good command of written and spoken English and Chinese (including Putonghua)

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Interested parties, please apply directly!

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Please note that only shortlisted applicants will be contacted.