Assistant Consumer Insight Manager | SQL, Tableau, CRM Analytics

King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

Follow us at https://www.careers-page.com/kingdeux for updates on the exceptional clients we represent. Stay up-to-date on industry news and get your career consultation scheduled at kingdeux.com

Assistant Consumer Insight Manager | SQL, Tableau, CRM Analytics

We are currently representing a prominent retail corporation headquartered in Hong Kong, with a significant presence in both Hong Kong and China. Specializing in the development and management of large-scale member ecosystem and loyalty programs, they are seeking a dynamic and experienced individual to join their CRM team. In this role, you will be responsible for the development and implementation of a comprehensive business intelligence and analytics strategy. This strategy will play a crucial role in supporting the company's business performance, objectives, and driving data-driven decision-making processes.

Responsibilities

• Create and implement a comprehensive strategy for business intelligence and analytics, supporting business performance and objectives while promoting data-driven decision-making processes.

• Collaborate with multiple departments to identify KPIs and data requirements for tracking and reporting purposes.

• Oversee the development of data models, dashboards, and reports that effectively visualize and communicate intricate data insights to stakeholders across the organization.

• Conduct thorough analyses of business performance, including customer behaviour, tenant sales, and marketing effectiveness, to identify growth opportunities and areas for improvement.

• Present findings, reports, and recommendations to senior management and stakeholders, effectively conveying complex data concepts clearly and concisely.

• Apply advanced statistical techniques and predictive modeling to uncover patterns, trends, and correlations in large datasets, providing actionable recommendations to optimize business operations and drive revenue generation.

• Collaborate closely with IT teams to ensure the integrity of data, adhere to data governance standards, and seamlessly integrate data from various sources into the analytics platform.

Qualifications

• Bachelor's degree in Data Science, Statistics, Mathematics, Business Administration, or related disciplines.

• Over 5 years of relevant experience in Data Analytics or Business Intelligence, preferably in Banks, Retail, FMCG, Shopping Mall, or Loyalty Programs.

• Strong proficiency in business intelligence and analytics tools such as Tableau, Power BI, or similar platforms.

• Solid expertise in data manipulation and analysis using programming languages like SQL, Python, R, and Excel.

• Excellent communication and presentation skills, capable of conveying complex data concepts to both technical and non-technical stakeholders.

• Proficiency in written and spoken English, Cantonese, and Mandarin.

How To Apply / Refer a Friend

Interested parties, please send relevant CV / LinkedIn profile to Scarlett Chan at s@kingdeux.com or apply directly. Please note that only shortlisted applicants will be contacted.