General Manager (P&L, Sales, Operations) | Hospitality & Recreation

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General Manager (P&L, Sales, Operations) | Hospitality & Recreation

The organization is a leading provider of personalized recreation, lifestyle, and hospitality services, known for its dedication to delivering exceptional experiences. With a strong reputation in the industry, they are currently seeking a qualified candidate for the position of General Manager. This role will lead over 100 staff, and oversee a diverse hospitality portfolio, including sports venues, member clubs, F&B establishments, accommodation, and more. Reporting to the Executives, the ideal candidate will have a proven background in P&L management, a sales-driven mindset, and a comprehensive understanding of operations.

Responsibilities

• Overall management and oversight of the hospitality portfolio, ensuring operational excellence and profitability

• Develop and implement strategic plans to drive sales and revenue growth across all service segments

• Effectively manage the P&L for the portfolio, monitoring financial performance and implementing cost control measures

• Lead and motivate a team of professionals, providing guidance and support to achieve operational objectives

• Foster strong relationships with key stakeholders, including clients, vendors, and partners

• Drive customer satisfaction and loyalty by maintaining high service standards and ensuring exceptional guest experiences

• Stay abreast of industry trends and competition, identifying opportunities for innovation and market expansion

• Collaborate with the executive team to define and execute the long-term vision and goals for the portfolio

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field

• Minimum of 15 years of experience in relevant industries and job responsibilities

• Proven track record in P&L management and driving sales in a hospitality or related industry

• Solid understanding of operations within the hospitality sector, preferably with experience in sports venues, member clubs, F&B, and accommodation

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce

• Excellent financial acumen and analytical skills, with the ability to interpret financial data and make informed decisions

• Results-oriented mindset, with a focus on achieving targets and delivering measurable outcomes

• Exceptional communication and interpersonal skills, with the ability to build relationships and effectively collaborate with stakeholders at all levels; Fluency in English and Chinese (Cantonese and Mandarin) is a must

Apply / Refer a Friend

Interested parties, please send your CV / LinkedIn profile to Scarlett Chan at s@kingdeux.com or apply directly. Know somebody who might be interested? Share this job with them!

Please note that only shortlisted applicants will be contacted.