About the job IT Support/ Support Engineer | Leading IT solutions provider | ~HK$34k
King Deux Search & Consulting is a specialised executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.
Follow us at https://www.careers-page.com/kingdeux for updates on the exceptional clients we represent. Stay up-to-date on industry news and get your career consultation scheduled at kingdeux.com
About Your Company
The client is a leading provider of IT solutions and services in Hong Kong, specializing in system integration, software development, and cloud computing. With a commitment to innovation and excellence, they empower businesses to enhance their operational efficiency and achieve digital transformation.
Job Responsibilities:
- Provide in-person assistance for users with hardware, software, and application issues.
- Extend helpdesk and remote IT support whenever necessary.
- Manage network and server functions, including backup and monitoring services.
- Set up, maintain, and troubleshoot Linux and Windows systems, including hardware, operating systems, and third-party software.
- Perform customizations and configurations for hardware and software installations.
- Follow prescribed standards, guidelines, and procedures for system implementation and ongoing support.
- Apply the most recent software updates or upgrade versions as needed.
Job Requirements:
- Diploma in Computer Networks or a related discipline.
- Minimum 2 years of experience in IT support.
- Proficient in MS Windows, Office 365, Exchange Mail, Lotus Notes, and Active Directory.
- Hands-on experience with PC troubleshooting and end-user assistance.
- Experience with Windows Server and Linux platforms is advantageous.
- CCNA, MCP, or MCSE certification is preferred but not essential.
- Knowledge of LAN/WAN networking and TCP/IP protocols.
- Excellent communication skills in both spoken and written English and Chinese.
How To Apply
Interested parties, please send your CV directly to miyako@kingdeux.com or apply directly.
Please note that only shortlisted applicants will be contacted.