Receptionist

Receptionist,  primary responsibility is to provide excellent customer service and administrative support to ensure smooth operations at the front desk of an organization. You will be the first point of contact for visitors, clients, and employees, and you will play a crucial role in creating a positive and welcoming environment

Location : 4 street - Yarmuk

Responsibilites :

1. Greeting and Welcoming:
   

• Welcome visitors, clients, and employees with a friendly and professional demeanor.
• Direct visitors to the appropriate person or department.
• Provide information and answer inquiries about the organization and its services.
• Maintain a presentable reception area, ensuring cleanliness and tidiness.

2. Answering and Routing Calls:

• Manage incoming calls in a prompt and courteous manner.
• Determine the purpose of calls and transfer them to the appropriate individual or department.
• Take accurate and detailed messages when necessary.
• Provide basic information and assistance over the phone.

3. Appointment and Schedule Management:

• Schedule and confirm appointments for clients, meetings, and events.
• Maintain and update calendars, ensuring accuracy and efficiency.
• Notify staff members of scheduled appointments or changes.

4. Administrative Support:

• Perform general clerical duties, such as photocopying, scanning, and faxing documents.
• Sort and distribute incoming mail, faxes, and packages.
• Assist in preparing and organizing documents, reports, and presentations.
• Maintain office supplies and inventory, placing orders as needed.
• Assist in organizing and coordinating company events or special projects.

5. Customer Service:

• Provide exceptional customer service, addressing inquiries and resolving issues promptly and courteously.
• Handle customer complaints or concerns, escalating them to the appropriate supervisor or department.
• Assist in coordinating and facilitating customer appointments or meetings.