About the job Showroom Manager
Job Title: Showroom Manager
Job Description:
As the Showroom Manager at Evolve, you will be responsible for leading a
team of architectural engineers, overseeing the design and sales processes,
negotiating with customers, and fostering strong relationships with
engineering offices and residential complex sales representatives.
Additionally, you will manage orders and coordinate with our factory for
timely delivery.
Responsibilities:
1. Team Leadership: Lead and motivate a team of architectural engineers to
achieve sales targets and provide exceptional customer service.
2. Design and Sales Oversight: Ensure the quality and accuracy of designs
and sales processes within the showroom, maintaining high standards of
presentation and customer engagement.
3. Customer Negotiations: Negotiate with customers to finalize sales
agreements, address concerns, and ensure customer satisfaction.
4. Relationship Building: Develop and maintain strong relationships with
engineering offices and residential complex sales representatives to
generate leads and increase sales opportunities.
5. Order Management: Manage orders received at the showroom, including
processing, tracking, and coordinating with the factory for production and
delivery.
6. Showroom Operations: Oversee the day-to-day operations of the
showroom, including inventory management, staffing, and maintaining a
clean and organized environment.
7. Training and Development: Provide training and guidance to showroom
staff on product knowledge, sales techniques, and customer service best
practices.
8. Reporting: Prepare regular reports on showroom performance, sales
activities, and customer feedback for management review.
Requirements:
Bachelor's degree in Business Administration, Architecture, or a related
field.
Proven experience in a managerial or leadership role, preferably in a
showroom or retail environment.
Strong understanding of architectural design principles and sales processes.
Excellent negotiation and communication skills.
Ability to build and maintain relationships with diverse stakeholders.
Organizational and time-management skills, with the ability to prioritize
tasks effectively.
Proficiency in MS Office suite and CRM software.
A customer-centric approach and a passion for delivering exceptional
service.