Account Manager

TORCH Corporation is a dynamic software Technology Provider specialized in Business
Management Industry solutions designed to revolutionize the way businesses operate. With
a focus on innovation and customer success, we are expanding our team to deliver
exceptional solutions and experiences to the market.

Location: Iraq, Baghdad, Zayouna, Alrubaye St.

Key Responsibilities:

- Serve as the lead point of contact for all client account management matters.

- Build and maintain strong, long-lasting client relationships.

- Negotiate contracts and close agreements to maximize profits.

- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

- Prepare reports on account status and forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).

- Collaborate with sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.

Qualifications:

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.

- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.

- Experience delivering client-focused solutions to customer needs.

- Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.

- Excellent listening, negotiation, and presentation abilities.

- Strong verbal and written communication skills.

- BA/BS degree in Business Administration, Sales, or relevant field.