Team Leader Life Insurance

Mission Overview:

We are seeking a Team Leader for a consultancy mission in the Group Life Insurance sector, representing Keystone Solutions. This role involves working on-site at our client's location, where you will be responsible for leading the policy servicing and underwriting team.

Key Responsibilities:

• Coordinate the policy servicing & underwriting (UW) team to ensure delivery of weekly tasks in line with team objectives, regulatory deadlines, and service SLAs.
• Set up a monitoring structure for the TechCom scope.
• Execute internal controls under the responsibility of the Team Lead.
• Develop an action plan to reduce the “Not In Time” backlog and support workload stabilization within the team.
• Coordinate weekly meetings and KPI monitoring.
• Ensure the necessary operational coordination within the team to support key project delivery.
• Collaborate closely with commercial and technical teams.
• Drive continuous improvement in team performance and processes.

Expected Profile:

• Knowledge: Familiarity with coverage types such as life, death, disability, and hospitalization; understanding of group insurance contracts; knowledge of regulations related to extralegal benefits and taxation; and knowledge of Sigedis processes.
• Competencies: Clear communication skills to effectively interact with clients and brokers; case management abilities to handle multiple files while respecting legal deadlines; and proficiency in using internal tools like Excel, Word, and Outlook.
• Mindset: A service-oriented mindset with empathy, attention to detail, proactivity, flexibility, team spirit, and a solution-oriented approach.

As a consultant at Keystone Solutions, you will engage in dynamic projects that offer diverse challenges across various client environments. This role provides turbo-charged learning opportunities and supports your skyrocketing ambition for career growth. Being a

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.

Duration: As soon as possible - 30/09/2026 4 months • (full time)

Skills required:

• Internal Controls & Process Improvement - Level: Expert - Most recent: Any time
• Multitasking & Case Management - Level: Expert - Most recent: Any time
• Operational & KPI Management - Level: Expert - Most recent: Any time
• Stakeholder Communication - Level: Expert - Most recent: Any time
• Team Coordination & Leadership - Level: Expert - Most recent: Any time

Language requirements:

Dutch
Level Full professional proficiency
English
Level Professional working proficiency
French
Level Full professional proficiency