Strategic Governance & Business-IT Alignment Manager

Mission Overview:

Keystone Solutions is seeking a Strategic Governance & Business-IT Alignment Manager for a consultancy mission at a client site. This role will directly report to the CEO and aims to strengthen the governance, transparency, and management of Business-IT alignment following an ICT audit. Initially, the position will focus on implementing audit recommendations and operational improvements, while long-term goals include evolving towards a service-oriented ICT organization with strong business relationships, clear governance, financial control, and professional supplier management.

Responsibilities:

In the short term, the consultant will:

• Monitor the implementation of ICT audit recommendations, track progress, and transparently report to the CEO and relevant governance bodies.
• Oversee financial outsourcing of ICT and contribute to prioritizing and tracking IT budget consumption.
• Implement operational improvements in governance, financial control, and supplier management based on established audit findings and recommendations.
• Act as a liaison between Business and ICT to enhance collaboration, clarify expectations, and provide transparency on priorities, budgets, services, and progress.
• Document concrete actions, owners, decision points, and reporting agreements to ensure demonstrable and auditable follow-up.

In the long term, the consultant will:

• Assist in implementing a fully service-based ICT model with clearly defined IT services, service ownership, service agreements, and a strong structural relationship with the Business.
• Further develop financial control and reporting on ICT expenditures, budget consumption, outsourcing, and supplier performance, reporting to the relevant governance bodies.
• Contribute to the continuous improvement of Business-ICT governance, including roles, responsibilities, decision rights, escalation paths, and follow-up mechanisms.
• Maintain structural connections with Internal Audit, CISO, DPO, and other relevant organization-wide roles, respecting their independent responsibilities.
• Provide strategic advice to the ICT manager and other relevant stakeholders on IT strategy, governance, service delivery, sourcing, and prioritization.
• Professionalize Service Management further and act as a joint escalation point for suppliers when structural relationship or collaboration issues arise.
• Promote collaboration between Business, ICT, Finance, Procurement, and suppliers, focusing on value creation, transparency, service delivery, and risk management.

Skills:

The ideal candidate will possess the following skills:

• Strong understanding of IT governance, Business-IT alignment, Service Management, financial management, and supplier management.
• Ability to translate audit findings into actionable improvement initiatives with clear priorities, owners, milestones, and reporting.
• Excellent stakeholder management and communication skills at the executive, business, and ICT levels.
• Independent, diplomatic, and unifying attitude, combined with sufficient assertiveness to ensure progress and decision-making.
• Strong analytical skills and experience with management reporting, risks, budgets, KPIs, and decision-making files.
• Ability to pragmatically organize governance and control without creating unnecessary bureaucracy.
• Good knowledge of common frameworks and practices regarding ICT governance and Service Management, such as COBIT and ITIL, is a significant asset.
• Experience with sourcing, contract, and supplier relationships, including handling escalations and following up on improvement plans.
• Coaching and facilitating skills to sustainably anchor collaboration and continuous improvement.

Experience:

The candidate should have extensive relevant experience in a senior role within ICT governance, Business-IT alignment, ICT Service Management, ICT control, CIO Office, or a similar governance and transformation environment.

• Proven experience in following up and implementing audit or improvement programs within a complex organization.
• Experience in financial steering of ICT, budget tracking, outsourcing, and supplier management.
• Experience in designing or improving governance bodies, reporting models, roles and responsibilities, and decision-making processes.
• Experience in building a service-oriented ICT organization and collaboration between Business and ICT.
• Experience in a public, regulated, or highly controlled environment is a plus.
• Sufficient seniority to collaborate directly with the CEO, executive management, ICT management, Business, Internal Audit, CISO, DPO, Finance, Procurement, and external suppliers.

Languages:

The native language can be Dutch or French, and the candidate must have a very good oral and written level in the second language (FR or NL).

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.

Duration: As soon as possible - 15/12/2026 3 months • (part time 3/5)

Skills required:

• COBIT en/of ITIL - Level: Expert - Most recent: Any time
• ICT governance - Level: Expert - Most recent: Any time
• Project, Program en portfolio management (PPM) - Level: Expert - Most recent: Any time

Language requirements:

Dutch
Level Native
English
Level Active knowledge
French
Level Native