Operations Officer Customer Service Officer

Mission Overview:

This is a consultancy mission at a client site, where you will represent Keystone Solutions as an Operations Officer - Customer Service Officer. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

Responsibilities:

• Ensure day-to-day contact with end customers as the first point of contact.
• Provide accurate answers to customer questions.

Language Requirements:

• Strong spoken and written communication skills in Dutch and French.
• Good communication skills in English are a plus.

Education and Experience:

• Bachelor degree or experience in Customer Service.
• At least 1 year of relevant experience.

Technical Skills:

• Good expertise in MS Office is mandatory.

Business Experience:

• Strong interest in finance and banking products is preferable.

Soft Skills:

• Strong communicator, diplomatic and customer-oriented.
• Quality minded.
• Commercial spirit.
• Able to work independently.
• Stress resistant and flexible.
• Analytical approach.

Why Join Keystone Solutions?

• Consultancy Nature: Embrace your identity as a consultant, working on-site and representing Keystone Solutions in dynamic client environments.
• Dynamic Projects: Experience a diversity of challenges and projects across various client settings.
• Turbo-Charged Learning: Accelerate your professional development and broaden your expertise through continuous learning opportunities.
• Skyrocketing Ambition: Grow your career within a framework that values ambition and supports your upward trajectory.
• K-Stone Values: As a K-Stone, you bring our core values to every engagement, making a real impact for our clients and your own career.

Ready to Apply?

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.