Account Manager Overview

Fast-paced graphic design and printing company in Chelsea.

Provide digital and print marketing communications services from creative concepts through final production for a diverse list of clients.

An energetic, cheerful and collaborative company.

POSITION SUMMARY:

Client is looking for a results-focused Account Manager with a sense of urgency - to manage accounts and provide superior customer service around our portfolio of marketing services and printing solutions.

Experience and Skills

• Solid customer relationship-management skills, with several years of account/project management experience
• Great sense of urgency to get things done now.
• Strong ability to resolve conflicting time demands.
• Detail-oriented, with an instinct for follow-up.
• Ability to prioritize and work independently, with minimal supervision.
• Enjoy working in a fast-paced, cheerful, collaborative and results-oriented environment.
• Solution-based sales experience is preferred.
• Helpful to have experience in purchasing or specifying print projects.
• Excellent communication skills are required.
• Computer literate with proficiency in MS Office (i.e. PowerPoint, Excel and Word) and ability to do general internet research.

Position Responsibilities

• Build solid relationships with new and existing clients.
• Retain and grow our account base by providing high levels of customer satisfaction.
• Understand the needs of prospects and existing accounts, through discussions with business owners, marketing directors and other senior decision makers.
• Sell our core products and services as well as added marketing services proposing solutions in response to client needs.
• Close sales and provide excellent customer service and follow-up on projects.