Patient Care Coordinator (Dental)

At Kemp Dental, we are passionate about helping our patients find hope and confidence by getting the smile they love. We believe that a healthy, beautiful smile is not just about looking great but about feeling like your best self, giving you the courage to be the best you. We provide Cosmetic Dentistry, Family Dentistry, Surgical Dentistry, and Orthodontics services.

As a growing private practice, we work hard to stay on our industry's cutting-edge technology and education. Recently renovating our clinic, we are excited to expand our team with talented individuals.

We place a high value on our team members, as our practice is only as effective as the staff that comprises it, and we are always looking for people who will positively impact the culture of our practice. We welcome goal-oriented individuals who share our passion for service, possess a strong work ethic, and are energized by building lasting relationships. Applicants must also be willing to learn and be dedicated to continued personal and professional development.

Schedule:

• Monday - Thursday / 6:30 am - 4:30 pm

Responsibilities:

• Prepares and presents treatment plans and financial estimates to patients for all prescribed treatment
• Reviews patient charts for accurate patient, insurance, and billing information, making any necessary changes in the Practice Management System
• Communicates with dental insurance providers, verifies coverage and patient expected costs
• Schedules patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment
• Manages the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
• Works with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
• Assists patient with financial arrangements
• Handles all treatment paperwork including consent forms, policy forms, and exit paperwork
• Effectively communicates and develops a strong working relationship with the Dentist and promotes teamwork through cooperative and professional behaviors
• Answers and returns incoming calls from patients
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patients records
• Performs other duties as assigned

Qualifications:

• Energetic, positive attitude and focus on customer service and hospitality
• Ability to communicate with others in a professional manner
• Attention to detail
• Clinical experience in a dental practice with knowledge of dental insurance and dental procedures is preferred; training or education in these areas will be considered. Preferred 1 year of dental experience.
• Motivating team player and leader
• Proficient in basic computer applications with the ability to learn new software
• Demonstrate ability to perform basic arithmetic to understand general ledger and insurance benefits

Benefits:

• Medical & Dental insurance (employer-paid)
• Paid time off
• 401K and employee matching
• Uniform reimbursement
• 4-day work week

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Schedule:

• Day shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Dental office: 1 year (Preferred)

Work Location: In person

Salary : $19 - $23