Customer Service Watch Expert

Join our dynamic team as a Customer Service Watch Expert Agent! We are seeking an enthusiastic and knowledgeable individual to provide top-notch customer service support for our watch collections. This role is perfect for someone with a passion for timepieces and a talent for delivering exceptional customer experiences.

Responsibilities:

• Provide expert advice and support to customers on our exclusive range of watches.
• Address customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with other team members to ensure seamless customer service.
• Maintain up-to-date knowledge of our watch products and industry trends.
• Work in a hybrid capacity, with both remote and in-office days based in CDMX.

Requirements:

• Strong interest and knowledge in watches and related products.
• Previous customer service experience is preferred.
• Excellent verbal and written communication skills in English.
• Must be conversationally fluent in English.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary
• Opportunities for professional development
• Full time position, 100% company payroll
• Law benefits

If you're passionate about watches and customer service, we'd love to hear from you!