Application Support (IT Co, IT Support) (PHR)

• Understand application team infrastructure requirement and co-ordinate with infrastructure team to perform infrastructure change
• Prepare system for test and production environment - e.g. system setup, user setup, control-m
• Coordinate networking operation - e.g. firewall, load-balance, certificate
• Coordinate system maintenance - e.g. backup, monitoring, housekeeping
• Develop and manage plan to coordinate system maintenance 
• Lead and coordinate change and application deployment
• Have Software Development Skill will be advantage (Optional)
• Be able to understand and help setup KBTG CI/CD flow for automated application deployment
• Be able to suggest infrastructure best practice design for both on-premise and on-cloud

Qualifications:

• Previous working experience as IT coordinator or similar role
• Experience in network management and help desk support is appreciated
• In-depth knowledge of a variety of IT systems, databases and applications
• Understanding of TCP/IP protocols and LAN/WAN configuration
• Hands-on experience with troubleshooting and repairing complex IT issues
• Strong communication and interpersonal skills
• Strong attention to detail
• Excellent organizational and coordination abilities
• Information Technology, Computer Science or similar relevant field
• Any relevant additional certification (CompTIA Network+, CompTIA Security+ etc.) will be an advantage