German Speaking Financial Services Customer Support Representative

Are you a German-speaking professional with an interest in financial services? Join our team on-site in Athens, Greece and support German-speaking customers of a globally trusted financial transfer and payment platform.

Requirements

• Native or fluent German speaker (C1/C2 level); good English proficiency required
• Interest in financial services, payments, or money transfer
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Support German-speaking customers with money transfer inquiries, account access, and transactions
• Identify and resolve payment issues quickly and accurately
• Comply with financial regulations and internal compliance procedures
• Escalate suspicious activity or fraud cases to the appropriate team
• Maintain accurate records of all customer interactions

What we offer

• Salary: €1,300 – €1,400 gross/month
• Performance bonus depending on project
• Relocation package: flights covered, 4 weeks hotel accommodation, assistance finding an apartment, real estate agent commission paid by us
• Comprehensive onboarding and product training from day one
• Career development and growth opportunities in a multicultural international team

Join a trusted global brand and make a difference for customers every day. Apply now!