Polish Speaking Customer Support – 100% Remote (Greece)

Polish Speaking Customer Support – 100% Remote (Greece)

Location: 100% Remote (Must be resident in or relocating to Greece)

Professional Service from the Aegean to the Ionian Sea

We are seeking a professional Polish-speaking Customer Support Specialist for a 100% remote position within the Greek territory. This role allows you to build a career with iconic global brands while enjoying the freedom to live anywhere in Greece. Whether you are drawn to the historic streets of Athens, the coastal beauty of Thessaloniki, or the tranquility of a Greek island, you will be part of a high-energy international team. Trade the cold winters of the north for a professional career defined by 300 days of sunshine and a significantly lower cost of living.

Key Responsibilities

• Inquiry Management: Provide high-quality support to Polish-speaking customers via phone, email, and live chat.
• Problem Resolution: Resolve issues related to order tracking, product specifications, billing, and account management with professional precision.
• Technical Guidance: Assist users with digital platform navigation and basic troubleshooting for apps or web services.
• Quality Assurance: Ensure all interactions meet the high standards of the brand, maintaining a helpful and empathetic tone.
• CRM Documentation: Maintain accurate records of all customer interactions to ensure service continuity and data integrity.

Requirements

• Language: Native or C2-level Polish and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece.
• Home Office: A quiet, dedicated workspace with a stable high-speed internet connection (full hardware kit provided and delivered to your location).
• Skills: Excellent communication skills, a solution-oriented mindset, and the ability to multitask in a digital environment.
• Professionalism: Self-motivated and disciplined enough to manage a remote work schedule effectively.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your initial arrival as you settle into your chosen base.
• Work Flexibility: 100% Remote work from any location within Greece. No office presence required.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas, Easter, and summer bonuses) plus performance-based incentives.
• Professional Perks: Full paid training (conducted virtually), private health insurance, and structured career growth within a global organization.
• Lifestyle: Benefit from a Mediterranean lifestyle with world-class cuisine and an active international expat community.

Join Our Team

Experience the perfect balance of professional growth and the freedom of remote living in one of Europe's most beautiful destinations. Submit your application today to start your professional journey with us in Greece.