Dutch Speaking E-Commerce Customer Support Advisor

Enjoy shopping, helping people, and working from home? We're looking for a Dutch-speaking e-commerce support advisor to assist customers of one of the region's leading online retail platforms — fully remotely from anywhere in Greece.

Requirements

• Native or fluent Dutch speaker (C1/C2 level); good English proficiency required
• Passion for e-commerce, retail, or fashion
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Assist Dutch-speaking customers with orders, returns, deliveries, and account queries
• Resolve complaints efficiently while maintaining a positive experience
• Coordinate with logistics and fulfilment teams on order status updates
• Document customer interactions accurately in the system
• Identify patterns in common issues and share feedback with team leads

What we offer

• Salary: €1,300 – €1,600 gross/month
• Performance bonus depending on project
• Comprehensive onboarding and product training from day one
• Career development and growth opportunities in a multicultural international team

Join us and bring your Dutch expertise to one of the most exciting customer support environments around. Apply today!