Norwegian Speaking Customer Experience Specialist

Norwegian Speaking Customer Experience Specialist

Location: 100% Remote (Must be resident in or relocating to Greece)

Support Innovative Technology from Anywhere in Greece

We are seeking a tech-savvy, customer-centric Norwegian-speaking Customer Experience Specialist to support a globally recognized leader in premium consumer electronics, smart hardware, and digital ecosystems. In this 100% remote role, you will be the voice of a brand renowned for its design, innovation, and seamless user experience. Enjoy the absolute freedom to work from any location in Greece—whether it's a sun-drenched island or a coastal city—while maintaining a professional, high-standard career.

Key Responsibilities

• Inbound Customer Care: Assist Norwegian-speaking customers via phone, email, and digital messaging channels with product inquiries, order tracking, and warranty services.
• Ecosystem Troubleshooting: Guide users through software updates, account security settings, cloud storage synchronization, and device connectivity across a premium product ecosystem.
• Service Coordination: Coordinate repairs, express replacements, and hardware diagnostics, ensuring a flawless end-to-end service journey.
• Brand Ambassadorship: Deliver an elite, high-touch customer service experience that aligns with the premium nature and reputation of the brand.
• Documentation: Maintain precise, detailed records of customer interactions, troubleshooting steps, and resolution cases within advanced internal CRM tools.

Requirements

• Language: Native or C2-level Norwegian with exceptional communication skills, and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Home Office: A quiet, private workspace with a stable high-speed internet connection (state-of-the-art technical hardware will be provided and shipped directly to your door).
• Tech Affinity: A strong interest in smart technology, mobile operating systems, digital applications, and basic hardware diagnostics.
• Empathy: Excellent listening skills and the ability to guide users of all technical levels with patience and professionalism.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your arrival while you establish your remote environment.
• Work Flexibility: 100% Remote work from any location within the Greek territory. No office presence or daily commute required.
• Financial Package: Highly competitive monthly salary tailored for the Nordic market, including 14 payments per year (extra salaries for Christmas, Easter, and summer) plus performance bonuses.
• Professional Perks: Full paid comprehensive virtual training by certified product experts, private health insurance from day one, and clear pathways for career progression into technical coaching, quality assurance, or management.
• Lifestyle: Benefit from a significantly lower cost of living compared to Norway, enjoying 300 days of sunshine annually while working "where others vacation."

Join Our Team

Elevate your career alongside a global leader in innovation while upgrading your lifestyle under the Mediterranean sun. Submit your application today to start your professional journey with us.