German Speaking Logistics & Supply Chain Customer Support Specialist

Are you a detail-oriented German speaker who enjoys keeping things moving? We're hiring a fully remote logistics and supply chain support specialist to assist German-speaking customers with transport and delivery services — work from anywhere in Greece.

Requirements

• Native or fluent German speaker (C1/C2 level); good English proficiency required
• Interest in logistics, supply chain, or transport services
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Assist German-speaking customers with shipment tracking, delivery queries, and claims
• Resolve logistics and transport-related issues efficiently
• Liaise with carriers and internal operations teams on escalated cases
• Proactively update customers on their shipment status
• Maintain accurate records of all cases in the system

What we offer

• Salary: €1,300 – €1,400 gross/month
• Performance bonus depending on project
• Comprehensive onboarding and product training from day one
• Career development and growth opportunities in a multicultural international team

If you enjoy keeping things moving and helping customers, this is the role for you. Apply now!